PROVIDER WORKFLOW
LightReach
Clear Facts, NTP, installation and activation milestones.
Check eligibility before you quote
DNQ means “does not qualify.” These are screening notes, not an approval. Checked October 1, 2026. Unknown items stay in review.
Markets & utilities
- Florida: lease. Listed utilities include Duke, FPL, TECO, OUC, KUA, LCEC, Peace River, SECO, WREC, Lakeland, Tallahassee, GRU, Winter Park and JEA.
- Ohio: AEP Ohio, Ohio Edison, Illuminating Company, Duke Ohio, AES Ohio and Toledo Edison.
- Other listed markets: AZ, CA, CO, CT, DE, GA, HI, IA, IL, KS, MA, MD, ME, MI, MO, NC, NH, NJ, NM, NV, NY, OK, OR, PA, RI, SC, TX, VT, VA, WV and Puerto Rico. Coverage is utility-specific; confirm the exact address and product in Enerflo.
- Minimum production factor: FL 800; OH 550 (year-one kWh ÷ DC kW).
Property requirements
- Traditional detached residential homes with residential zoning, use and metering.
- Fully owned duplex/triplex, detached garage or ADU may qualify subject to the site conditions.
DNQ / stop and review
- Ground mounts; manufactured/mobile/modular homes; commercial structures; carports, pergolas, unsupported additions and irregular structures.
- Standard program: shared structures and PUDs are not approved. Townhomes have a separate restricted expansion program—do not assume Origin is enrolled.
- Unapproved roof materials, including direct mounting on clay tile, wood shake and tin metal.
Conditional items
- Roof needs at least 10 years of remaining life. Confirm roof material, structural support and electrical conditions against the full site guide.
- Existing solar needs a separate-system review. Adding modules to the existing inverter/combiner/gateway is not an approved add-on configuration.
- Trust/LLC ownership can be considered when the homeowner on title is the trustee/controlling member; the person signs. Corporate ownership has additional occupancy and signing conditions.
Customer & credit requirements
- Published minimum: 680 FICO in FL/TX; 670 elsewhere. Highest TransUnion/Equifax score; soft inquiry; no bankruptcy in the 7-year lookback. ITIN not accepted.
- Monthly payment caps, including adders: 670–684 $215; 685–699 $255; 700–724 $295; 725+ $500. FL/TX still require 680 minimum. CA has a $395 cap at 700–724; HI has a $700 cap at 700+. Confirm the live quote.
Sources and current policy links
STEP 1
Prepare the account
Start the LightReach sale in Origin’s Enerflo account. Enter the customer and system details. Resolve underwriting documents and confirm the signed contract and Clear Facts Disclosure are complete.
STEP 2
Confirm M0 / NTP
LightReach validates the requirements and grants NTP; there is no separate NTP submission button. Its NTP is not a physical site audit. Origin must still review site eligibility and its own release requirements.
STEP 3
Complete M1 / installation
Assemble serial numbers, site qualifications, monitoring access, permit, utility bill, design package, installation photos, expected inspection/PTO dates and applicable incentive documents. Submit the milestone package and resolve action-required flags.
STEP 4
Complete M2 / activation
Provide PTO and applicable incentive or extended-warranty documents. Confirm the system is active and communicating, then submit the activation package.
The Origin handoff — for every provider
Submit customer and rep details, scope, adders, the signed agreement, utility bill, finance/lease documents, survey status, applicable battery acknowledgment and permit paperwork. Name an owner and follow-up date for anything missing.
Complete the Origin welcome call and retain its reference. Use the project walkthrough for survey, signatures and QAQC. Origin reviews completeness before QAQC; provider approval, Origin NTP and commission review are separate checkpoints.