Your welcome call
Practice with sample details: answer aloud, then sign once. Have a blank sample ID ready.
You are playing the sample homeowner, Jared Seip. Use a blank practice ID card, never a real ID. Practice video stays on this page until you close it. Download it below to keep it. No agreement is signed.
Review your sample project and agreement details
Your system details
Review your system below, then sign off.
- Homeowner
- Jared Seip · practice
- Installation address
- 123 Sample Lane, Orlando, Florida · demo home
Your solar energy
- System size
- 8.4 kW
- Historical annual consumption
- 14,000 kWh
- Estimated annual production
- 12,000 kWh
- Estimated energy offset
- 85.7%
Production ÷ consumption × 100. This compares annual energy, not bill savings. Even 100% offset does not guarantee a zero utility bill.
Review pricing and agreement details
- Lender or provider
- Origin demonstration provider
- Battery storage & backup
- Not included — no battery storage or battery backup. Solar panels alone should not be expected to power the home during a utility outage.
- Agreement term
- 25 years
- Starting monthly payment
- $175.00
- Upfront payment
- $0.00
- Additional fees
- $0.00
- Annual escalator
- 2.9%
- Payment schedule
- No other payment changes are scheduled.
You’ll continue to receive a statement from your utility company. If your home needs more electricity than your solar system provides, your utility supplies the difference, and charges may apply after available net-metering credits. The utility’s meter fee remains your responsibility. Your statement amount can vary with your usage, solar production, and available credits, so it may be above the usual monthly minimum.
Only benefits in your written agreement are included. Any outside incentives, cash back, free payments or other promises you reported remain open for your rep to review.
Training document only. Sample provider, address and payment terms are used for this recording exercise. In a live call the homeowner opens their actual signed agreement here.
Preview the questions
Your identity
To start, please say your full name and hold your photo ID beside your face.
Your address
We’re reviewing the installation at 123 Sample Lane, Orlando, Florida · demo home. Is that right?
Your agreement
Your lender or provider is Origin demonstration provider, and your agreement runs for 25 years. Is that right?
Your payments
Your payment starts at $175.00 a month, with nothing upfront. There are no extra fees. Your yearly increase is 2.9%. No other payment changes are scheduled. Does that match your agreement?
Battery & backup
There’s no battery or backup included, so the panels alone won’t power your home during an outage. Is that what you expected?
Your utility bill
Estimated energy coverage is 85.7% of past usage, not bill savings. You’ll still pay meter fees. Grid power can cost extra after net-metering credits, especially if you use more. A zero or minimum-only bill isn’t guaranteed. Does that make sense?
Other offers
One last check: were you promised any incentives, cash back, free payments, or other benefits outside your written agreement?