Creating a dealer project issue log
An issue log should preserve the reasoning behind a decision as well as its final status.
A practical approach
Capture the project, problem, evidence, owner and next action. When the issue closes, record the resolution and any customer communication required. Review recurring patterns across projects to identify process changes. Keep sensitive information in the approved record rather than copying it into a widely shared spreadsheet.
Put it into practice
- Capture evidence and ownership
- Record the resolution
- Review repeated patterns
General workflow guidance. Confirm current responsibilities, availability and terms with the appropriate team. This article is not a project-specific technical assessment or a promise of compensation.